If you are here at the Reschexpert blog reading this particular post you may be experiencing trouble generating your Rescheck PDF while using Rescheck Web to create your Rescheck. We are here to help Rescheck users and that includes when their Rescheck Web or Rescheck Desktop fails to operate properly.
“There was an issue getting your PDF document” is what the Rescheck Web software says, and here is what it looks like.
So what is the solution when your Rescheck Web software fails to generate your Rescheck. You have a few. The first is the one that is easiest and most time tested. Simply, you typically open your Rescheck Web in a certain browser. For me, I use Google Chrome. Since Chrome is having an issue generating the PDF. I move my project over to Microsoft Edge and open the Rescheck Web Rescheck creation software. A simple click of the same project allows the Rescheck to generate instantly and open in my PDF reader on my desktop.
The actual move from one browser to another could be done in reverse. If you are using Rescheck Web on Microsoft Edge instead of Google Chrome then more your Rescheck project over to Chrome from Edge and see if that resolves your issue. My bet is that it will.
If it does not you have one more option as long as you are not working on an IECC 2018 Rescheck. If you are using IECC 2009, IECC 2012, IECC 2015 you can move the project to a locally hosted version of Rescheck Desktop and complete the Rescheck that way. For IECC 2018 you might have to simply wait until the Rescheck Web version corrects itself. Typically 4-6 hours, but I would not guarantee that on a government holiday or a weekend.
Hopefully your Rescheck Web project is not all jammed up and hopefully the Do It Yourself Rescheck creators are able to create DIY Reschecks error free everytime they log into Rescheck Web. If not continue to read the Reschexpert blog and we will keep you posted on the errors that we find.
If you simply are too frustrated with software errors then please pass the buck to us on your Rescheck. You can email us plans, jobsite address, and square footage to [email protected] and we can take care of your Rescheck, Comcheck, Manual J heat loss, Manual S equipment sizing, or Manual D Duct Layout.