Summary
Rescheck Web is Back Online Following 12-Hour Outage
Rescheck Web is Back Online Following 12-Hour Outage
This article was authored by Jobe Leonard, who monitors Rescheck Web and Desktop status updates to provide real-time insights for the Reschexpert blog community.
Jobe Leonard Rescheck.info
After a 12-hour outage that left many builders and designers in the dark, Rescheck Web is finally back online. We’ve been monitoring the situation throughout the day, tracking the “Please note that we are performing system maintenance for REScheck-Web NOW” error that stalled projects and kept users from accessing their files. While the Department of Energy’s servers are officially responding again, you might still encounter a few “hiccups” while trying to log back in.
A quick heads-up: Rescheck.info and the Reschexpert blog are not the developers or owners of the Rescheck Web software. We are Rescheck Verified Raters and users—just like you. We track these outages to keep the building community informed and moving forward.
Why You Might Still See the “Please note that we are performing system maintenance for REScheck-Web NOW” Error
Even though the servers are live, you might still see this frustrating message: “Please note that we are performing system maintenance for REScheck-Web NOW”
This happens because your browser is likely trying to use “stale” data cached during the outage. The system’s security firewall sees this outdated info and blocks the request.
🛠️ 3 Steps to Get Back into Rescheck Web Right Now
If you are still seeing errors, don’t wait for the official Help Desk to get back to you. Try these three fixes to bypass the “Support ID” error:
Clear Your Browser Cache & Cookies: This is the most effective fix. Your browser is holding onto “broken” data from earlier today. Clear your cookies for the “Last 24 Hours” and restart your browser.
Use Incognito/Private Mode: Open a “New Incognito Window” (Chrome) or “InPrivate Window” (Edge). This forces a fresh connection to the Rescheck Web server without using saved data.
Switch Browsers: If Chrome is still acting up, try Firefox or Safari. A different browser environment often bypasses the firewall rejection entirely.
Need Help Catching Up on Deadlines?
A 12-hour delay can throw an entire week’s schedule off balance. If the outage put you behind and you don’t have time to wrestle with the software to get your permit submitted, we can take it off your plate.
As Rescheck Verified Raters, we can process your plans and handle the compliance reporting for you, ensuring your project stays on schedule.
Email us: Send your PDF plans, jobsite address, and square footage to service@rescheck.info.
The Result: We’ll handle the technical side and deliver an accurate Rescheck report so you can get back to the job site.
