Summary
New Rescheck Web Red Help Message
What to Do When REScheck-Web is Down for System Maintenance
This article was written by Jobe Leonard who follows Rescheck Web and Rescheck Desktop downtimes closely and relays the happenings for free to everyday users and readers of the Reschexpert blog.
Jobe Leonard Rescheck.info
If you logged into REScheck-Web today, you likely noticed a bright red message at the top of your screen: “Please note that we are performing system maintenance for REScheck-Web NOW.”
Before you panic about your project deadlines, let’s break down what this means for you and your energy reports.
Note: Rescheck.info and the Reschexpert blog are independent Rescheck users. We do not own or maintain the REScheck-Web software or the Department of Energy’s Help Desk. We are simply power users dedicated to helping the community navigate the software and compliance questions.
🛠️ Why is REScheck-Web Under Maintenance?
System maintenance is a standard part of software upkeep. When the U.S. Department of Energy (DOE) triggers this message, it usually means one of three things:
Security Updates: Essential patches to keep your data and project files secure.
Database Optimization: Cleaning up the backend to ensure the software runs smoothly under high traffic.
Code Updates: Preparing the system for new energy code versions or bug fixes for existing ones (like IECC 2021 or 2024).
⏳ How Does This Impact Your Workflow?
While “Maintenance Mode” is active, your experience may vary:
Limited Access: You might be able to log in but find that saving or calculating reports is disabled.
Total Downtime: In some cases, the portal may be completely inaccessible until the maintenance window closes.
No Clear End Time: Unlike holiday announcements, maintenance messages often don’t include a specific “back online” time, which can be frustrating for builders and designers.
🏗️ Proactive Tips for Building Code Compliance
When the official software is undergoing maintenance, your project doesn’t have to grind to a halt. Here is how to manage the delay:
Don’t Spam the Help Desk: During maintenance, the Help Desk often receives a flood of “Is the site down?” tickets. This usually delays their ability to help with actual technical code questions once the system is back up.
Verify Your Data Offline: Use this time to double-check your U-factors, R-values, and glazing percentages on your plans so you are ready to input everything the moment the site returns.
Use the Reschexpert Blog: We are always open! While the official government software might be undergoing a tune-up, the Reschexpert blog remains the #1 free resource for troubleshooting energy code issues and learning the nuances of compliance.
Need a Rescheck Done Right Now?
If you are facing a looming deadline and the REScheck-Web maintenance is standing in your way, we can help you navigate the downtime.
Rescheck.info and the Reschexpert blog stay active even when the official servers are being serviced. If you need a professional to handle your compliance report, simply email your PDF plans, jobsite address, and total square footage to service@rescheck.info. We’ll get to work immediately to ensure your project stays on track.
